Singapore Online Florist: Florist Delivery & Shop | Singapore Florist Delivery | Singapore
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The Biggest Singapore Online Florist

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terms and conditions

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Hours of Operation

  • We operate 24 hours a day, 7 days a week
  • Delivery on Public Holidays may be arranged according to delivery policy of each country
  • For urgent deliveries, contact us at any of our local hotline numbers internationally

Prices / Payment Procedure

  • We accept payment through Visa / Master Card / Pay Pal
  • Prices are subject to change during festive seasons such as Valentine's Day, Chinese New Year, Easter, Mother's Day, Christmas, and other big festive (please take note, price increase will be indicated upon checkout page)
  • Upon successful order, you will receive an email confirmation

Singapore Flower Delivery

Order Placed and Confirmed Earlier Delivery Time Slot
Before 11 AM Same day 1PM - 5PM
Before 3 PM Same day 7PM - 10PM
Before 5 PM Same day 10PM - 12PM
After 5 PM Next day After 1 PM

International Flower Delivery

Order Placed and Confirmed Earlier Delivery Time Slot
Before 10 AM Same day Before / On 1 PM
10 AM - 2 PM Same day After 2 PM
After 2 PM Next Day Delivery

Delivery Time

  • During festive seasons such as Valentine's Day, Chinese New Year, Easter, Mother's Day, Christmas, and other big festive. The delivery time may be streched however be rest assured the order will be delivered on the specific date stated unless it is stated otherwise

Delivery charge

  • Delivery charges will be indicated upon checkout
  • In the event of non-delivery order due to incorrect details or recipient is not at the location of delivery, a re-delivery charges will be imposed for each subsequent delivery

Alcohol products

  • By purchasing Alcohol related product from FlowerAdvisor, sender certify that the recipient are of legal drinking age
  • FlowerAdvisor reserves the right to do age verification upon delivering alcohol related products and may refused to deliver the product(s) if the recipients are found to be below the legal drinking age

Cancellation of Orders

  • Cancellation of orders must be made at least 3 days before date of delivery
  • A 50% charge will be levied for cancellations made less than 3 days notices
  • Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, you will be contacted to make an alternative arrangement
  • Cancellation policy will differ during peak seasons

Substitution

  • Flower Advisor reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability
  • While it is our desire to fulfill your order as featured on the website, certain coloured materials, baskets or vases may be replaced with new stocks at times, subject to availability

Change of Particulars

  • Changes to particulars such as address, card message, and all details related to delivery must be made at least 1 day before delivery

Exchanges / Refunds

  • All goods sold are non-exchangeable and non-refundable
  • In the event of a complaint, please email the picture of the gift within 24 hours from the time received
  • Flower Advisor and its management promises to look into each case and reserves the right to the conclusion

Essential Information

  • Please be informed that all complaints must be made within 24 hours of delivery for full replacement or refund of the purchase price should the product or services be found to be defective in terms of workmanship or quality

Disclaimer

  • Flower Advisor and its management reserves the right to reject orders at its discretion
  • Please note that all terms and conditions are subjected to change without prior notice

Promotion And Update

  • Customer agrees to received promotion materials when purchasing from floweradvisor